We’re Here to Help!

Access expert support, a constantly expanding library of resources, and an active community to help you get the most from Panther.

Support Resources

Our resource libraries and community have you covered.

Documentation

Get step-by-step overviews of onboarding Panther, ingesting log sources, writing detections, managing alerts, and much more.

Knowledge Base

Using the Knowledge Base, customers can find answers to commonly asked questions and quickly troubleshoot issues.

Panther Community

Join our Slack community to share best practices, custom detections, CI/CD workflows, and more with other Panther users.

Get In Touch

Our team is here to help you get answers, fast.

Technical Support

We’re available 20 hours a day, 5 days a week. Drop us a line via your dedicated Slack channel, in-product chat, or email.

Urgent Response

We’re here for you when you need us most. We offer 24/7 on-call emergency response via Slack and in-product messenger.

The Panther team is exceptional. Their support is top-notch, with responsive and knowledgeable staff always ready to assist and address our questions and needs.

Chris P.

Head of detection & response

Additional Resources

Keep Up With Panther

We’re constantly innovating to offer more security value to our customers. If you’d like to learn more about Panther’s latest features, integrations, bug fixes, or security enhancements, check out our release notes.

Release Notes

System Status

Panther’s status page allows customers to subscribe to notifications whenever an incident is created, updated, or resolved. Check out our status page to see any current or past service incidents or to review historical uptime.

Status Page

Escape Cloud Noise. Detect Security Signal.

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